mata77's commitment to protecting your personal information and maintaining the highest standards of data security
Last Updated: January 2026mata77 ("we," "us," or "our") is committed to protecting the privacy and security of personal information provided by our users ("you" or "Player"). This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you access or use our online betting platform at https://mata77.cam.
This Privacy Policy applies to all Indonesian residents and international users who register accounts, place bets, or interact with mata77 services. By using our Platform, you consent to the data practices described in this policy.
Your Privacy Rights: You have the right to access, correct, delete, or restrict the processing of your personal data. For privacy-related inquiries or to exercise your rights, contact us at [email protected].
mata77 collects various types of personal information to provide, maintain, and improve our services. The information we collect falls into three main categories:
When you register an account or use mata77 services, you voluntarily provide the following information:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, gender, nationality | Account registration, age verification (21+), KYC compliance |
| Contact Information | Email address, phone number, residential address | Account communication, customer support, legal notices |
| Financial Information | Bank account details (BCA, BRI, BNI, Mandiri), e-wallet IDs (OVO, DANA, GoPay) | Processing deposits and withdrawals |
| Identification Documents | Indonesian ID card (KTP), passport, driver's license, utility bills | Identity verification, anti-fraud, AML compliance |
| Account Credentials | Username, password (encrypted) | Secure account access |
When you access mata77, we automatically collect technical and behavioral information including:
We may receive information about you from third-party sources including:
mata77 uses collected personal information for the following legitimate business purposes:
You may opt out of marketing communications at any time by adjusting your account preferences or clicking "unsubscribe" in emails. Transactional communications (deposit confirmations, withdrawal notices, security alerts) cannot be opted out of while your account remains active.
All data transmitted between your device and mata77 servers is encrypted using bank-grade SSL technology.
Player data is stored in ISO-certified data centers with physical security, fire suppression, and redundant power systems.
Strict role-based access controls ensure only authorized mata77 personnel can access personal data on a need-to-know basis.
All passwords are hashed using industry-standard algorithms. mata77 staff cannot view your password — only you know it.
mata77 does not sell, rent, or trade your personal information to third parties for their marketing purposes. We share your data only in the following limited circumstances:
We share data with trusted third-party service providers who perform functions on our behalf:
All service providers are contractually required to maintain data security and use information solely for providing services to mata77. They may not use your data for their own purposes.
We may disclose personal information to government authorities, law enforcement, or regulatory bodies when:
In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity. You will be notified of any such change in ownership and given the option to delete your account before transfer if you do not consent to the new owner's data practices.
We may share information with third parties when you provide explicit consent, such as participating in partner promotions or referring friends through affiliate programs.
mata77 implements comprehensive technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
Your Security Responsibilities: You are responsible for maintaining the confidentiality of your account password. Never share your password with anyone, including mata77 staff. Use a strong, unique password and enable two-factor authentication if available. Log out after each session on shared devices.
mata77 retains your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
After applicable retention periods expire, personal data is securely deleted through:
You may request early deletion of your account and personal data by contacting customer support. However, we may need to retain certain information to comply with legal obligations even after deletion requests (e.g., financial transaction records for tax purposes, fraud investigation evidence).
mata77 uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and deliver personalized content.
Cookies are small text files stored on your device when you visit websites. They help websites remember your preferences, login status, and browsing behavior.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling essential cookies will impair site functionality and you may not be able to access your account.
Browser cookie settings:
As a mata77 user, you have the following rights regarding your personal information:
You may request a copy of the personal data we hold about you. This includes account information, transaction history, and communication records. Requests are processed within 30 days.
You may update or correct inaccurate personal information through your account settings or by contacting customer support. Note that certain information (name, date of birth) must match your KYC documents and cannot be freely changed without re-verification.
You may request deletion of your personal data ("right to be forgotten"). We will delete data unless legally required to retain it (e.g., financial records for tax compliance, fraud investigation evidence).
You may request that we limit how we use your data in certain circumstances, such as while we verify data accuracy or assess whether we have legal grounds for processing.
You may request your personal data in a structured, machine-readable format (CSV or JSON) to transfer to another service provider.
You may object to processing of your data for direct marketing purposes at any time. You may also object to processing based on legitimate interests by demonstrating compelling grounds.
Where processing is based on consent (e.g., marketing communications), you may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
To exercise any of these rights, contact us at [email protected] with your request. We may need to verify your identity before processing requests to protect against unauthorized access.
mata77 services are strictly prohibited for individuals under 21 years of age. We do not knowingly collect personal information from anyone under 21.
If we discover that a user is under 21, we will immediately:
If you believe a minor has created an account on mata77, please contact us immediately at [email protected] so we can take appropriate action.
Age Verification: All accounts undergo mandatory KYC verification requiring government-issued ID before first withdrawal. This process confirms users meet the 21+ age requirement. Attempting to use false identification documents is illegal and will result in account termination and potential legal action.
mata77 operates internationally and may transfer, store, and process your personal data in jurisdictions outside of Indonesia, including countries where our servers, service providers, or business partners are located.
When transferring data internationally, we ensure appropriate safeguards are in place:
By using mata77 services, you consent to the transfer of your information to countries outside Indonesia for the purposes described in this Privacy Policy.
mata77 may update this Privacy Policy periodically to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will:
We encourage you to review this Privacy Policy periodically. Continued use of mata77 services after changes are posted constitutes acceptance of the updated Privacy Policy.
For questions, concerns, or requests regarding this Privacy Policy or how mata77 handles your personal data, please contact our Data Protection Team:
Available 24/7 through your account dashboard
Select "Privacy & Data Protection" topic
Indonesian-speaking privacy support
Available 09:00-21:00 WIB
We will respond to all privacy-related inquiries within 48 hours during business days (WIB). For data access or deletion requests, allow up to 30 days for processing while we verify your identity and compile requested information.
Review our comprehensive policies to understand your rights and our commitments as your betting platform